The Sanctuary relies entirely on donations and strategic financial decisions are vital for the work to continue. In addition, they have a responsibility to their donors to ensure every penny is well spent.
The Chief executive (Elaine Hayes) realised that utility bills were steadily increasing, she was being bothered by a lot of sales people and had "no idea who was genuinely offering the best price."
This is prolific across the sector. Every year charities and not-for-profit organisations are losing money on electricity and gas. Many financial managers are unaware of exemptions, VAT reductions and available rebates (a situation exacerbated by some suppliers who often treat charities as small businesses).