Account Management



Account Management

Our friendly Account Management Team provide quality aftercare advice and support. All queries are allocated to a dedicated member of the team who takes full ownership from start to finish. We are customer service obsessed and our passion for delivering exceptional service has seen Utility Aid awarded Best Customer Service Large at the 2023 TELCA Awards and TPI of the Year at the 2023 Energy Live Awards.

What can we help with?

  • Meter faults, relocation and other site-works.
  • Billing and account queries.
  • Updating details with suppliers.
  • Change of tenancies.
  • Supplier portal set-up.
  • Smart meters.
  • New acquisitions.

Benefits

  • One point of contact for all queries.
  • No industry jargon.
  • Friendly, expert advice.
  • Personalised service, tailored around your needs.
  • Business solution recommendations.
  • Established relationships with suppliers for a quick turnaround.

Get in touch with us find out more about how our award-winning customer service can help you and your organisation!

 0808 1788 170   
 support@utility-aid.co.uk